Update Date: 21 March 2016
GENERAL
I ship worldwide with trackable couriers.
After payment is received, I generally ship within 3 working days for available products.
For custom orders shipping timing can vary according to the processing time of the order. In case I ship with delay, I contact you as soon as possible.
A shipping notification will be sent to you, as soon as the item is shipped.
Please contact me and confirm when you receive the package.
SHIPPING COSTS
Please select your country when proceeding with purchase and shipping costs will be calculated accordingly. These costs include very accurate packaging and for lighting products also insurance.
If you need an extra insurance also for other items, please contact me at the moment of your order.
The total end price of the purchase order includes freight charges, but it does not include any custom duties and/or additional sales taxes, required for importing the merchandise into a foreign country.
INSURANCE
Please refer to the terms of use section.
SHIPPING TIMING
- Please read the conditions of shipment for each category:
- LIGHTING
Shipping via international courier for lighting takes from 3 days to 2 weeks, depending on your local postal office processing time and custom controls. You are invited to check the status of the shipping of your items, when you receive the tracking and follow it until you receive the package. In case you are not at home at the moment of delivery, a notice is left. Then you need to contact the courier to reschedule shipping. Please do this before the parcel is sent back to me. If you need a first class shipping, do not hesitate to contact me for cost and timing of delivery. - CURTAIN TIEBACKS AND ACCESSORIES
Shipping via Fedex or UPS takes maximum 3 days to reach you worldwide.