Update date: 21 March 2016
Terms and conditions
This website is operated by Milan Chic Chandeliers di Lorella Dia (referred to as “Milan Chic Chandeliers/Lorella Dia/Seller/we/our/us”).
1.1 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
1.2 We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and we shall not be liable to you or any third party for any such modification or withdrawal. The website is provided by us to you on an “as is” and “as available” basis.
2. Object of the contract on line
These terms and conditions are for the purchase of products made remotely via computer network through the site www.lorelladia.com owned by Milan Chic Chandeliers di Lorella Dia, Via Enrico Fermi 15, 20094 Corsico, (MI), Italia.
Purchase transactions will be governed by the provisions of the Italian Legislative Decree n . 185 of 22.5.1999, while the protection of confidentiality will be subject to the provisions of Legislative Decree 196/03.
For Consumer means, in relation to contracts for the supply of goods or the provision of services, the natural person who is acting for purposes unrelated to business or professional activity. The term e -commerce, we refer to all those activities and information exchanges that revolve around economic transactions between individuals and organizations, including public administrations.
Here we report the conditions of sale established by the supplier, who will remain effective until changed by it. Any changes, corrections or updates will be shown in the section dedicated to the conditions of sale available on the website www.lorelladia.com and will be effective from the date of publication.
3. Acceptance of the terms and conditions of sale
These general conditions of sale shall be considered “on-line” by the Customer, prior to the completion of the purchase process. The submission of the confirmation of the order implies full knowledge of themselves and their full acceptance, explicitly request.
4. Selling prices, mode of purchase invoice
4.1 All prices of the products shown on the website www.lorelladia.com include VAT (where applicable), but exclude delivery charges. All prices, unless otherwise specified, are per piece, even if the images show more units.
5. Payment and Cancellation
5.1 Payments accepted are via credit card, Paypal and money transfer via bank. Milan Chic Chandeliers may refuse payments from non verified Paypal members. Payments shall be completed within 48 hours of placement of the order.
5.2 We take payment from your card at the time we receive your order, once we have checked your card details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
5.3 The price you pay is the price displayed on this website at the time we receive your order. The total end price of the purchase order includes freight charges, but it does not include any custom duties and/or additional sales taxes, required for importing the merchandise into a foreign country.
5.4 In case the Customer does not receive the order receipt, from Milan Chic Chandeliers within 48hours after placing the order, the Customer shall promptly contact the Seller through its address: [email protected]
5.5 I may cancel an order, if an item is not fully paid within 48 hours of the order or if the item is paid but not complete with phone number and address for delivery.
I will refund the payment and put the item back on sale in my shop, as I cannot afford storage costs, unless client requires this storage service which will be quoted upon request.
6. Returns and Delivery
6.1 This website is for delivery of products to customers worldwide. We have the right to decide to refuse an order any time, in case a country has import restrictions or other similar issues. All goods must be signed for by an adult aged 18 years or over on delivery.
6.2 For shipping policies, costs and timing please visit our shipping policy section or contact us directly. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors and all goods and products are subject to availability. For custom orders, please contact Lorella Dia to know the timing of processing the order and delivery of the goods.
Milan Chic Chandeliers shall be under no liability for any delay or failure to deliver the products within estimated timescales.
6.3. All items are insured against damage or loss. In case of damage, please refuse the package at the moment of receipt and contact us within 7 days to start a claim for damaged item. Only in this case we will be able to refund you for the damage.
6.4 Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.
6.5 Customer has the option to have an item refunded if he contacts us within 7 days of receipt of the package and returns the item within 14 days of receiving it.
Milan Chic Chandelier will not be able to refund:
– Custom orders
– Shipping costs
– Import custom costs to Italy
– Returns lost in return shipping
– Returns damaged in return shipping
– Damages which are notified after 7 days of receipt of the package
7. Intellectual property
7.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorized by us or our licensors.
7.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
8. Miscellaneous Provisions
8.1 The contract between you and us shall be governed by the laws of Italy and any dispute between us will be resolved exclusively in the courts of Italy.
8.2 We have selected our products on the basis that they will be used for domestic use only. If you are planning to use them for business purposes please make sure that you are covered by appropriate insurance.
8.3 You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by Milan Chic Chandeliers.
8.4 Milan Chic Chandeliers reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party.
8.5 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.
8.6 No delay or failure by Milan Chic Chandeliers to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorized representative of Milan Chic Chandeliers.
8.7 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations, understandings and agreements between you and Milan Chic Chandeliers relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and Milan Chic Chandeliers for your use of this website.
Milan Chic Chandeliers website is operated by:
Milan Chic Chandeliers di Lorella Dia
Via Enrico Fermi, 15
20094 Corsico (MI)
Registered in Italy
VAT Number 08605970964